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Notice: (Revision) Verification of Authentic HPE Universal Hard Drives (SAS, SATA, FATA, SCSI, iSCSI, Fibre Channel), and Solid State Drives (SSDs)

SUPPORT COMMUNICATION - CUSTOMER NOTICE

Document ID: c00832103

Version: 7

Notice: (Revision) Verification of Authentic HPE Universal Hard Drives (SAS, SATA, FATA, SCSI, iSCSI, Fibre Channel), and Solid State Drives (SSDs)
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2017-02-20

Last Updated: 2019-05-09


DESCRIPTION

Document Version
Release Date
Details
7
05/09/2019
Updated with the latest security labels.
6
11/22/2016
Updated with the latest security labels.
5
03/08/2016
Updated with the latest security labels and company name.
4
08/06/2012
Updated with the latest security features.
3
07/08/2010
Modified the Description to emphasize that this document does not cover non-public means of ascertaining product authenticity. In some cases, further investigation by HP will be required to determine whether product is genuine HP product or counterfeit product.
2
02/25/2010
Updated with the current tamper-evident labeling and packaging, and added Fibre Channel and Solid State Drives
1
12/19/2006
Original Document Release.

Around the world, a number of fraudulent HPE hard drives (SAS, SATA, FATA, SCSI, iSCSI, Fibre Channel), and Solid State Drives (SSDs) are being represented as new HPE product. These drives are packaged as HPE Option Kits and Spares Kits. HPE is providing the following information to allow verification of authentic HPE drives.

However, the information provided in this document regarding some of the typical means to ascertain genuine from counterfeit HPE products is not all-inclusive, as there are also non-public means that HPE uses to determine authenticity. Authentication by HPE may be the only means of determining whether a product is genuine or not, and details of that authentication process will not be made public.

DETAILS

To verify that HPE drives are authentic, use the information provided in the following PDF:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00074784en_us

Note: Information on verification of older labeling and packaging of Compaq Parallel SCSI hard drives is available in the following document (c00833220):

(Revision) Verification of Authentic Compaq Universal SCSI Hard Drives
http://h20565.www2.hpe.com/hpsc/doc/public/display?calledBy=Search_Result&docId=emr_na-c00833220&docLocale=en_US




RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form.

NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document.

SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document.

To search for additional advisories related to counterfeit product, use the following search string:

+Advisory +ProLiant -"Software and Drivers" +counterfeit


Hardware Platforms Affected: HPE Server SAS Hard Drives, HPE EVA FATA Hard Drives, HPE Server SATA Hard Drives, HPE Server Solid State Drives, SCSI Hard Drives
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: SIK617
©Copyright 2019 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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Document title: Notice: (Revision) Verification of Authentic HPE Universal Hard Drives (SAS, SATA, FATA, SCSI, iSCSI, Fibre Channel), and Solid State Drives (SSDs)
Document ID: emr_na-c00832103-43
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