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Notice: HPE 3PAR Service Processor Version 5.0.5 Updates HPE 3PAR StoreServ OS Quality And Ease Of Use Enhancements

SUPPORT COMMUNICATION - CUSTOMER NOTICE

Document ID: a00072092en_us

Version: 1

Notice: HPE 3PAR Service Processor Version 5.0.5 Updates HPE 3PAR StoreServ OS Quality And Ease Of Use Enhancements
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2019-04-24

Last Updated: 2019-04-24


DESCRIPTION

With the release of HPE 3PAR Service Processor (SP) 5.0.5, new features are available to assist in the notification and installation of HPE 3PAR StoreServ OS updates.

This release integrates the HPE 3PAR SP with InfoSight, allowing for Artificial Intelligence (AI) analysis of the HPE 3PAR StoreServ array-available updates to provide specific and customized update recommendations. This will allow for timely update installation without the need for scheduling service events with HPE Support.

Included in this update is a simplified and easy to use update process which will include:

  • HPE 3PAR StoreServ-specific proactive update recommendations
  • Improved HPE 3PAR StoreServ array checking during the update process
  • A dynamically updated detailed list of available patches
  • Alerts indicating patch availability

DETAILS

To enable these new capabilities the following should be completed:

  1. While not required, to take full advantage of these new capabilities you may elect to install HPE 3PAR OS 3.3.1 MU3. If necessary, refer to the following article to request an HPE 3PAR StoreServ OS patch or update:

    https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00061484en_us

  2. Install HPE 3PAR Service Processor version 5.0.5 (available at

    http://www.hpe.com/downloads/software

    ).
  3. Enable the HPE 3PAR systems call home features:
    1. On the Service Processor main menu, select Service Processor.
    2. On the Actions menu, select Edit SP configuration.
    3. In the Support section of the Service Processor Settings dialog, toggle "Send support data to HPE and HPE remote support access" to Enabled.

Once these changes are completed, updates may be installed without the need for scheduling service with HPE Support.

System updates will be visible, downloadable, and installable using the updated HPE 3PAR SP software interface.




RECEIVE PROACTIVE UPDATES : Receive support alerts (such as
Customer Advisories), as well as updates on drivers, software, firmware, and
customer replaceable components, proactively in your e-mail through HPE
Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form


Hardware Platforms Affected: HPE 3PAR StoreServ 9000 Storage, HPE 3PAR StoreServ 7200 2-node Storage Base, HPE 3PAR StoreServ 7400 2-node Storage Base, HPE 3PAR StoreServ 7400 4-node Storage Base, HPE 3PAR StoreServ 7450 2-node Base, HPE 3PAR StoreServ 7450 4-node Base, HPE 3PAR StoreServ 7440c 2-node Storage Base, HPE 3PAR StoreServ 7440c 4-node Storage Base, HPE 3PAR StoreServ 7450c 2-node Storage Base, HPE 3PAR StoreServ 7200c 2-node Storage Base, HPE 3PAR StoreServ 7400c 2-node Storage Base, HPE 3PAR StoreServ 7400c 4-node Storage Base, HPE 3PAR StoreServ 8400 2-node Storage Base, HPE 3PAR StoreServ 8440 2-node Storage Base, HPE 3PAR StoreServ 8440 4-node Storage Base, HPE 3PAR StoreServ 8400 4-node Storage Base, HPE 3PAR StoreServ 8450 2-node Storage Base, HPE 3PAR StoreServ 8450 4-node Storage Base, HPE 3PAR StoreServ 8200 2-node Storage Base
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: SIK4394
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Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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Document title: Notice: HPE 3PAR Service Processor Version 5.0.5 Updates HPE 3PAR StoreServ OS Quality And Ease Of Use Enhancements
Document ID: emr_na-a00072092en_us-1
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