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Advisory: Linux - Flash Engine on all Drive Smart Components for Linux Modify File Permission of an Embedded storcli RPM and any Subsequent RPM Verification on Drive Smart Component RPM will Fail and Block Smart Update Manager (SUM)

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: a00064663en_us

Version: 1

Advisory: Linux - Flash Engine on all Drive Smart Components for Linux Modify File Permission of an Embedded storcli RPM and any Subsequent RPM Verification on Drive Smart Component RPM will Fail and Block Smart Update Manager (SUM)
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2019-01-22

Last Updated: 2019-01-22


DESCRIPTION

When the Smart Update Manager (SUM) Yum/Zypper rpm console tool is executed with the "smartupdate upgrade" command, it will display the message below if the Drive Smart Component is installed on the setup as follows:

The details of the rpm verification messages are as follows:

  1. Install the rpm (any hard drive rpm) by typing the following command:

    [root@localhost home]# rpm -Uvh /root/firmware-packages/firmware-hdd-fa46c607d6-HPD3-1.1.x86_64.rpm

    Preparing... ########################################### [100%]
    1:firmware-hdd-fa46c607d6########################################### [100%]
  2. Verify the status of the package and run self discovery by typing the following commands:

    [root@localhost home]# ls -la /usr/lib/x86_64-linux-gnu/firmware-hdd-fa46c607d6-HPD3-1.1/storcli-1.24.09-1.noarch.rpm

    -rw-r--r--. 1 root root 4929739 Apr 12 2018 /usr/lib/x86_64-linux-gnu/firmware-hdd-fa46c607d6-HPD3-1.1/storcli-1.24.09-1.noarch.rpm

    [root@localhost home]# /usr/lib/x86_64-linux-gnu/firmware-hdd-fa46c607d6-HPD3-1.1/./setup -s -d /tmp/hdd.xml

    Supplemental Update / Online ROM Flash Component for Linux (x64) - MM1000JFJTH Drives (HPD3), searching...
    ============ Summary ============
    Smart Component Finished
    Exit Status: 3
    Device discovery complete
    Update not attempted. All selected devices are either up-to-date or
    have newer versions installed.
  3. Rerun verification check by typing the following command:
    [root@localhost home]# rpm -V firmware-hdd-fa46c607d6-HPD3-1.1.x86_64
    .M....... /usr/lib/x86_64-linux-gnu/firmware-hdd-fa46c607d6-HPD3-1.1/storcli-1.24.09-1.noarch.rpm
  4. Compare the storcli rpm. The permissions are modified and can be compared by typing the following command:

    [root@localhost home]# ls -la /usr/lib/x86_64-linux-gnu/firmware-hdd-fa46c607d6-HPD3-1.1/storcli-1.24.09-1.noarch.rpm
    -rwxr-xr-x. 1 root root 4929739 Apr 12 2018 /usr/lib/x86_64-linux-gnu/firmware-hdd-fa46c607d6-HPD3-1.1/storcli-1.24.09-1.noarch.rpm

When the Drive Smart Component flash is executed for self-discovery or for flashing, either through Smart Update Manager or manually, any subsequent run of the Smart Update Manager Yum/Zypper RPM console tool will fail.

SCOPE

Any HPE system running Linux using the Smart Update Manager Yum/Zypper rpm console tool from Service Pack for ProLiant (SPP) version 2018.06.0 (or later) with any drive for that firmware components that are bundled in SPP version 2018.06.0, 2018.09.0 or 2018.11.0.

RESOLUTION

Perform either of the following to update the drive firmware:

  • Use the Smart Update Manager bundled the in the SPP and upgrade the drive firmware.

OR

  • Upgrade the drive firmware by installing the Drive Smart Component rpm manually and execute the flasher binary "setup."

This is targeted to be resolved in a future release of smart components. This advisory will be updated when additional information is available.

RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form.

NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .

To search for additional advisories related to Linux, use the following search string:

+Advisory +ProLiant -"Software and Drivers" +Linux


Hardware Platforms Affected: HPE ProLiant DL380 G6 Server, HPE ProLiant BL460c G6 Server Blade, HPE ProLiant BL490c G6 Server Blade, HPE ProLiant ML370 G6 Server, HPE ProLiant ML350 G6 Server, HPE ProLiant DL360 G6 Server, HPE ProLiant DL370 G6 Server, HPE ProLiant BL280c G6 Server Blade, HPE ProLiant BL685c G6 Server Blade, HPE ProLiant DL320 G6 Server, HPE ProLiant BL465c G6 Server Blade, HPE ProLiant BL495c G6 Server Blade, HPE ProLiant DL585 G6 Server, HPE ProLiant DL385 G6 Server, HPE ProLiant DL785 G6 Server, HPE ProLiant BL2x220c G6 Server Blade, HPE ProLiant DL360 G7 Server, HPE ProLiant BL685c G7 Server Blade, HPE ProLiant DL385 G7 Server, HPE ProLiant BL465c G7 Server Blade, HPE Integrity BL860c i2 Server Blade, HPE Integrity BL870c i2 Server Blade, HPE Integrity BL890c i2 Server Blade, HPE ProLiant DL585 G7 Server, HPE ProLiant BL460c G7 Server Blade, HPE ProLiant SL390s G7 Server, HPE ProLiant DL980 G7 Server, HPE ProLiant BL2x220c G7 Server Blade, HPE ProLiant BL490c G7 Server Blade, HPE ProLiant BL620c G7 Server Blade, HPE ProLiant BL680c G7 Server Blade, HPE Integrity Superdome 2 Server, HPE ProLiant SL335s G7 Server, HPE Integrity rx2800 i2 Server, HPE ProLiant DL120 G7 Server, HPE ProLiant SL230s Gen8 Server, HPE ProLiant SL270s Gen8 Server, HPE ProLiant BL460c Gen8 Server Blade, HPE ProLiant DL360p Gen8 Server, HPE ProLiant DL380p Gen8 Server, HPE ProLiant ML350p Gen8 Server, Smart Update Manager (SUM), HPE ProLiant BL465c Gen8 Server Blade, HPE ProLiant DL388p Gen8 Server, HPE ProLiant BL420c Gen8 Server Blade, HPE ProLiant DL320e Gen8 Server, HPE ProLiant DL360e Gen8 Server, HPE ProLiant DL385p Gen8 Server, HPE ProLiant ML310e Gen8 Server, HPE ProLiant WS460c Gen8 Graphics Server Blade, HPE ProLiant ML350e Gen8 Server, HPE ProLiant DL380e Gen8 Server, HPE ProLiant SL4545 G7 Server, HPE ProLiant SL4540 Gen8 3 Node Server, HPE Integrity BL860c i4 Server Blade, HPE Integrity rx2800 i4 Server, HPE ProLiant DL320e Gen8 v2 Server, HPE ProLiant ML310e Gen8 v2 Server, HPE ProLiant MicroServer Gen8, HPE ProLiant ML10 Server, HPE ProLiant SL210t Gen8 Server, HPE ProLiant SL270s Gen8 SE Server, HPE ProLiant ML350e Gen8 v2 Server, HPE Integrity rx2900 Server, HPE ProLiant DL580 Gen8 Server, HPE ProLiant XL220a Gen8 v2 Server, HPE ProLiant XL730f Gen9 Server, HPE Integrity Superdome X Server, HPE ProLiant DL180 Gen9 Server, HPE ProLiant DL360 Gen9 Server, HPE ProLiant BL460c Gen9 Server Blade, HPE ProLiant ML350 Gen9 Server, HPE ProLiant XL230a Gen9 Server, HPE ProLiant XL250a Gen9 Server, HPE ProLiant DL388 Gen9 Server, HPE ProLiant DL120 Gen9 Server, HPE ProLiant ML150 Gen9 Server, HPE ProLiant DL60 Gen9 Server, HPE ProLiant DL80 Gen9 Server, HPE ProLiant ML10 v2 Server, HPE ProLiant ML110 Gen9 Server, HPE ProLiant XL170r Gen9 Server, HPE ProLiant XL190r Gen9 Server, HPE ProLiant WS460c Gen9 Graphics Server Blade, HPE ProLiant DL580 Gen9 Server, HPE ProLiant BL660c Gen9 Server Blade, HPE ProLiant DL560 Gen9 Server, HPE ProLiant XL450 Gen9 Server
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: SIK4071
©Copyright 2019 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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Document title: Advisory: Linux - Flash Engine on all Drive Smart Components for Linux Modify File Permission of an Embedded storcli RPM and any Subsequent RPM Verification on Drive Smart Component RPM will Fail and Block Smart Update Manager (SUM)
Document ID: emr_na-a00064663en_us-1
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