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Advisory: HPE ProLiant Gen7 Servers - On Systems Running VMware vSphere 6.0 And Configured With Certain Network Adapters, The HPE QLogic NC382i/NC532x Online Firmware Upgrade Utility for VMware Version 1.15.1 Displays as Selected at Every SUM Launch

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: a00051588en_us

Version: 1

Advisory: HPE ProLiant Gen7 Servers - On Systems Running VMware vSphere 6.0 And Configured With Certain Network Adapters, The HPE QLogic NC382i/NC532x Online Firmware Upgrade Utility for VMware Version 1.15.1 Displays as Selected at Every SUM Launch
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2018-07-12

Last Updated: 2018-07-12


DESCRIPTION

On any of the HPE ProLiant Gen7 servers listed in the Scope section below, running VMware vSphere 6.0 and configured with an HPE NC532m Dual Port 10GbE Multifunction BL-c Adapter or HP NC532i Dual Port 10GbE Multifunction BL-c Adapter, when an Online VMware firmware update using the post production Gen7.1 Service Pack for ProLiant(SPP) is performed, the HPE QLogic NC382i/NC532x Online Firmware Upgrade Utility for VMware version 1.15.1 will display as selected at every Smart Update Manager (SUM) launch.

The firmware component displays as selected due to the component not including information about the Available Version of the "L2" firmware. This can be seen by clicking on "View Devices" which displays the Available Versions as "N/A".



The available version of L2 type displays as N/A:

SCOPE

Any of the following HPE ProLiant Gen7 servers running VMware vSphere 6.0:

  • HPE ProLiant BL460c G7 Server Blade
  • HPE ProLiant BL465c G7 Server Blade
  • HPE ProLiant BL620c G7 Server Blade
  • HPE ProLiant BL680c G7 Server Blade
  • HPE ProLiant BL685c G7 Server Blade
  • HPE ProLiant DL360 G7 Server
  • HPE ProLiant DL380 G7 Server
  • HPE ProLiant DL385 G7 Server
  • HPE ProLiant DL580 G7 Server
  • HPE ProLiant DL585 G7 Server

Configured with either of the following network adapters WITH HPE QLogic NC382i/NC532x Online Firmware Upgrade Utility for VMware version 1.15.1:

  • HPE NC532m Dual Port 10GbE Multifunction BL-c Adapter
  • HP NC532i Dual Port 10GbE Multifunction BL-c Adapter

RESOLUTION

There is no actual functional impact on this condition.

To check the detailed firmware information and decide to perform a firmware update or not, click on "View Devices".




NOTE: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.




RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form.

NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .


Hardware Platforms Affected: HPE NC532m Dual Port 10GbE Multifunction BL-c Adapter, HP NC532i Dual Port 10GbE Multifunction BL-c Adapter, HPE ProLiant DL360 G7 Server, HPE ProLiant DL380 G7 Server, HPE ProLiant BL685c G7 Server Blade, HPE ProLiant DL385 G7 Server, HPE ProLiant BL465c G7 Server Blade, HPE ProLiant DL580 G7 Server, HPE ProLiant DL585 G7 Server, HPE ProLiant BL460c G7 Server Blade, HPE ProLiant BL620c G7 Server Blade, HPE ProLiant BL680c G7 Server Blade
Operating Systems Affected: VMware vSphere 6.0
Software Affected: Not Applicable
Support Communication Cross Reference ID: SIK3509
©Copyright 2018 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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Document title: Advisory: HPE ProLiant Gen7 Servers - On Systems Running VMware vSphere 6.0 And Configured With Certain Network Adapters, The HPE QLogic NC382i/NC532x Online Firmware Upgrade Utility for VMware Version 1.15.1 Displays as Selected at Every SUM Launch
Document ID: emr_na-a00051588en_us-1
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