Print | Rate this content

iLO Amplifier Pack - Frequently Asked Questions (FAQs)

Which servers does iLO Amplifier Pack support?

How many servers can iLO Amplifier Pack support?

Does iLO Amplifier Pack work with servers that are managed with HPE OneView?

Will iLO Amplifier Pack work with servers that use IPv6 for iLO and data?

How many active firmware updates can iLO Amplifier Pack deploy at one time?

Is iLO Amplifier Pack available for hypervisors such as Hyper-V or KVM?

Are API commands available for iLO Amplifier Pack?

What prerequisites are needed to use iLO Amplifier Pack?

Is a separate webserver required to use iLO Amplifier Pack?

Why isn't my Windows NFS server working with iLO Amplifier Pack?

Do I need to purchase a separate license for iLO Amplifier Pack?

How do I get an activation key for iLO Amplifier Pack?

Which ports do I need to open in my firewall to use iLO Amplifier Pack?

How do I configure my proxy settings or email alerts?

Why does iLO Amplifier Pack have two NICs?

Can NIC2 use a static IP address?

How do I change iLO credentials for a server I have already added?

How can I reset my administrator password?

Does iLO Amplifier support Active Directory or LDAP?

Can server information be grouped by management system or other criteria?

Why is software information missing from some of my managed servers?

Why does the Operating System information not appear in my inventory of discovered servers?

My iLO 4 v2.30 server was discovered, so why can't I see any inventory information?

Can I add multiple servers with duplicate host names?

How do I send alerts to multiple email addresses?

Is it possible to filter out specific types of alarms?

What ports can I use for sending out alert emails?

Why did my SUT components not get downgraded when Iran my online update?

Why does my update keep failing?

How much information about storage configurations is available in reports?

How to add static IP

Link to the list of available documents

Which servers does iLO Amplifier Pack support?

All HPE ProLiant Gen 8, Gen9, and Gen10 servers with an iLO 4 or later, including Rack, Tower, Apollo, and Blade servers.

top

How many servers can iLO Amplifier Pack support?

iLO Amplifier can support as many as 10,000 servers in a single instance.

top

Does iLO Amplifier Pack work with servers that are managed with HPE OneView?

Yes, iLO Amplifier Pack can discover and inventory servers that are managed by HPE OneView Advanced. However, all server actions are disabled. Complete iLO Amplifier Pack functionality is available for servers that are monitored with HPE OneView Standard.

top

Will iLO Amplifier Pack work with servers that use IPv6 for iLO and data?

No, iLO Amplifier Pack does not support IPv6.

top

How many active firmware updates can iLO Amplifier Pack deploy at one time?

iLO Amplifier Pack can update a maximum of 50 servers simultaneously.

top

Is iLO Amplifier Pack available for hypervisors such as Hyper-V or KVM?

Currently, iLO Amplifier Pack supports only ESXi hyper visors. Support for additional hyper visors will be added in future releases.

NOTE: User could also use iLO Amplifier Pack on VMPlayer, which allows you to run a preconfigured ESXi virtual machine on a Windows or Linux system.

top

Are API commands available for iLO Amplifier Pack?

A published API is not available. Users must use the user interface.

top

What prerequisites are needed to use iLO Amplifier Pack?

iLO Amplifier Pack requires:

Gen9 Servers
Gen10 Servers
iLO 4 v2.30 and later (HPE recommends upgrading to iLO 4 v2.53 or later)1
iLO 5 v1.10 and later
AMS (iLO Agentless Management Service)v10.6.0 or later for Windows or AMS v2.5.2 or later for Linux
AMS v1.1.0 or later for Windows and AMS v1.0.0or later for Linux
iSUT v2.0.0
SUT (HPE Smart Update Tool) v1.8.0 and later(HPE recommends upgrading to iSUT (HPE Integrated Smart Update Tool) v2.0.0)
NOTE: iLO 4 v2.53 is required to update firmware with iLO Amplifier Pack. For more information about using iLO Amplifier Pack to upgrade firmware, see the iLO Amplifier Pack User Guide.

Click here to access the iLO Amplifier Pack User Guide .

top

Is a separate webserver required to use iLO Amplifier Pack?

With the introduction of the Import Baseline feature in iLO Amplifier Pack 1.10, a separate webserver is no longer required. User now have the option to import a baseline .iso file to the appliance and store it there for server deployment. The webserver option is also still available.

top

Why isn't my Windows NFS server working with iLO Amplifier Pack?

Check the following:

  • Ensure that the NFS server has been set up on Windows correctly by referring to Windows documentation.

  • Check that the following settings are in place on the network share:

    1. Select No Server Authentication.

    2. Select Allow unmapped user Unix access (by UID/GID) from the Windows server. The Allow anonymous access setting will not work with iLO Amplifier Pack.

top

Do I need to purchase a separate license for iLO Amplifier Pack?

No, a separate license for iLO Amplifier Pack is not required. Just download the virtual appliance using a valid email ID and activate using your personalized activation key. All features of iLO Amplifier Pack are available for servers with an installed iLO Advanced or iLO Advanced Premium Security Edition license. Some features are also available for iLO Standard, iLO Essentials, and iLO Scale-Out licenses.

For a detailed list of features, see the iLO Amplifier Pack User Guide.

Click here to access the iLO Amplifier Pack User Guide .

top

How do I get an activation key for iLO Amplifier Pack?

The activation key will be sent to your email along with the download link. After you install iLO Amplifier Pack, you will use the activation key to activate the application. We recommend that you save your registration confirmation email for future use.

top

Which ports do I need to open in my firewall to use iLO Amplifier Pack?

Because iLO Amplifier Pack uses REST/RIS calls for managing servers, only port 443 needs to be open between iLO Amplifier Pack and the iLOs. The web browser on client systems also connects to iLO Amplifier Pack on port 443. If you will be performing online or offline updates using the web server method, then you will need to open the port through which the web server hosts its files. For example, if the web server hosts using port 80, then port 80 will need to be opened in the firewall as well. Open port 22 to use SSH and port17990 if IRC is required.

top

How do I configure my proxy settings or email alerts?

For version 1.00, the proxy settings must be configured as http://<proxy_server>. The SMTP server must be configured as smtp://<stmp_server>. However, for version 1.01 and later, the http:// and smtp:// prefixes are no longer required.

top

Why does iLO Amplifier Pack have two NICs?

Two NICs are provided intentionally to enable iLO Amplifier Pack to connect to two separate networks; one network to connect to iLOs over https connections and another to connect to the internet to access email or IFTTT services. If internet access is available through the management network, then the second NIC can be disabled.

top

Can NIC2 use a static IP address?

Yes, NIC2 can be set up with a static IP address.

top

How do I change iLO credentials for a server I have already added?

The change in iLO credentials does not occur immediately. You will be prompted automatically to provide the new credentials when the inventory is refreshed. The inventory is refreshed every couple of hours (the interval is user configurable) and you are prompted to add the new credentials when the inventory refresh is complete.

top

How can I reset my administrator password?

Password reset and recovery is currently not supported.

top

Does iLO Amplifier support Active Directory or LDAP?

The current version of iLO Amplifier pack does not support Active Directory or LDAP, but will do so in a future release.

top

Can server information be grouped by management system or other criteria?

Currently, iLO Amplifier Pack groups server information only for iLO Federation groups.

top

Why is software information missing from some of my managed servers?

The software inventory shows up only for systems running iLO4 v2.53 or higher. The software inventory is not available using the REST interface for v2.50, which is how iLO Amplifier Pack retrieves the inventory information. REST interface support was implemented starting with v2.53.

top

Why does the Operating System information not appear in my inventory of discovered servers?

Please verify that you have the correct version of AMS (HPE Agentless Management System) and iLO v2.53or later installed on your managed servers. For more information, see the iLO Amplifier Pack User Guide.

Click here to access the iLO Amplifier Pack User Guide .

top

My iLO 4 v2.30 server was discovered, so why can't I see any inventory information?

iLO Amplifier Pack is capable of discovering servers with iLO 4 firmware version 2.30 and above. However, for inventory information to be gathered and shown, iLO 4 firmware version 2.50 is required.

top

How can I export server inventory information from iLO Amplifier Pack directly into HPE OneView?

iLO Amplifier Pack does not provide a direct transfer option to HPE OneView in the user interface. However, you can download most server information by using the reporting feature. The Firmware, License, Basic Device, and Hardware Inventory reports allow you to export and download the data into a comma delimitedfile (CSV). Just go to the desired report page and click Export to CSV at the bottom of the page. You can then use MS Power Shell to import the data into HPE OneView.

Can I add multiple servers with duplicate host names?

No. iLO Amplifier Pack supports only one server with a particular hostname.

top

How do I send alerts to multiple email addresses?

Currently, iLO Amplifier Pack sends alerts to only one email address. However, an email distribution list could be used to send alerts to multiple addresses.

top

Is it possible to filter out specific types of alarms?

iLO Amplifier Pack allows you to specify the type of alerts based on the category such as Hardware Failure, Security, and Maintenance. Use the Alert Settings page in the Configuration and Settings section to specify alert categories and severity.

top

What ports can I use for sending out alert emails?

For iLO Amplifier Pack v1.01 and later, you can send emails out using port 25. You can also configure emails to be sent via secure port 587.

top

Why did my SUT components not get downgraded when Iran my online update?

SUT does not support a downgrade for version 2.0.1. If the install set contains SUT components for downgrade in iLO Amplifier Pack, SUT ignores the component.

top

Why does my update keep failing?

In case of failures for online or offline updates, please check to make sure that the configuration of the servers meets all prerequisites. For more information, see the update section in the iLO Amplifier Pack User Guide and the latest Release Notes.

If the problem persists, then please contact support.

top

How much information about storage configurations is available in reports?

iLO Amplifier Pack displays the storage controller, firmware version, physical drive, and virtual drive information as part of the server inventory. However, only the storage controller and its firmware version are available as part of reports. Physical and virtual drive information is not available in reports.

top

How to add static IP

  1. Enable NIC 1 or NIC 2 or both as required.

  2. Optional. Enable or disable DHCPv4 or DHCPv6. If DHCP is disabled, enter the following:

    1. Enter the static IPv4 or IPv6 address.

    2. Enter the Subnet Mask for an IPv4 configuration or Prefix Length for an IPv6 configuration.

    3. Enter the Default Gateway.

top

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

Provide feedback

Please rate the information on this page to help us improve our content. Thank you!
Document title: iLO Amplifier Pack - Frequently Asked Questions (FAQs)
Document ID: emr_na-a00029513en_us-2
How helpful was this document?
How can we improve this document?
Note: Only English language comments can be accepted at this time.
Please wait while we process your request.