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Advisory: (Revision) HPE Virtual Connect 4.60および4.61 – ブレードまたはVCモジュールの再起動、リセット、あるいは電源サイクルの後に、VCモジュール間でスタッキングリンクが失われたり、FCoEトラフィックの遅延が発生したり、アップリンクによってLACPグループを形成できなくなるなどの現象が起こり、その結果、ネットワークが停止する場合がある

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: a00029108en_us

Version: 6

Advisory: (Revision) HPE Virtual Connect 4.60 and 4.61 - Reboot/Reset/Power-Cycle of Blade(s) or VC Module(s) May Result in Loss of Stacking Link Between VC Modules, Latency in FCoE Traffic and Uplink May Not Form LACP Group, Causing a Network Outage
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2018-02-26

Last Updated: 2018-02-27


DESCRIPTION

Document Version
Release Date
Details
6
02/26/2018
Virtual Connect 4.62 released
5
11/08/2017
Revised Resolution - OneView 3.10.07 is supported on Gen10 Servers with Virtual Connect 4.50
4
11/01/2017
Revised Resolution
3
10/25/2017
"Important Note" from the Resolution updated
2
10/24/2017
"Important Note" added to the Resolution
1
10/17/2017
Original Document Release.

When using a Virtual Connect (VC) domain running Virtual Connect Firmware Version 4.60 or 4.61, following a reset, reboot or power-cycle of a server blade or VC Module, the Stacking Link(s) between VC Modules either within a single enclosure or across multiple enclosures may be lost and/or Uplink(s) may not form a LACP Group, resulting in a network outage. Additionally, latency may be seen in FCoE Traffic.

This occurs due to an issue found in the control traffic handler within Virtual Connect Modules.

SCOPE

Any HPE c7000 Enclosure with HPE Virtual Connect (VC) running Virtual Connect firmware versions 4.60 or 4.61.

RESOLUTION

To resolve this issue, upgrade the Virtual Connect firmware version 4.62. Follow the steps below to obtain the latest release of virtual Connect firmware:

1. Click the following link: https://support.hpe.com/hpesc/public/home

2. Enter a product name (e.g., "Virtual Connect FlexFabric 10Gb/24-port Module") in the text search field and wait for a list of products to populate. From the products displayed, identify the desired product and click on the Drivers & software icon to the right of the product.

3. On the top right hand side of the results displayed, select "sort by date".

4. Select the latest release of *RECOMMENDED * HPE BladeSystem c-Class Virtual Connect Firmware Version 4.62", dated Feb 26 2018.

5. Click Download.

NOTE: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.




RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form.

NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document


Hardware Platforms Affected: HPE Virtual Connect Flex-10 10Gb Ethernet Module for c-Class BladeSystem, HPE Virtual Connect FlexFabric 10Gb/24-port Module for c-Class BladeSystem, HPE Virtual Connect Flex-10/10D Module for c-Class BladeSystem, HPE Virtual Connect FlexFabric-20/40 F8 Module for c-Class BladeSystem
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: SIK2640
©Copyright 2018 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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Document title: Advisory: (Revision) HPE Virtual Connect 4.60および4.61 – ブレードまたはVCモジュールの再起動、リセット、あるいは電源サイクルの後に、VCモジュール間でスタッキングリンクが失われたり、FCoEトラフィックの遅延が発生したり、アップリンクによってLACPグループを形成できなくなるなどの現象が起こり、その結果、ネットワークが停止する場合がある
Document ID: emr_na-a00029108en_us-9
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