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Notice: VMware - October HPE Custom Images Do Not Support Certain Network Adapters

SUPPORT COMMUNICATION - CUSTOMER NOTICE

Document ID: a00028272en_us

Version: 2

Notice: (Revision) VMware - October HPE Custom Images Do Not Support Certain Network Adapters
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2017-12-14

Last Updated: 2017-12-14


DESCRIPTION

Document Version
Release Date
Details
2
12/14/2017
Resolution has been added to the Details section.
1
10/06/2017
Original Document Release.

HPE has created a new October HPE Custom Image that includes the VMware in-box net-bnx2x driver version 1.78.80.v60.12, due to an issue recently identified and reported in the following documents:

Customer Advisory a00027033en_us - (Revision) HPE Network Adapters - Updating The BNX2X Driver Package Version 2.713.30 On VMware Hosts With Certain Network Adapters Running Certain Firmware May Require A Network Adapter Replacement.

Customer Notice a00027591en_us - HPE Network Adapters - Avoid Updating The BNX2X Driver Package Version 2.713.30 On VMware Hosts With Certain Network Adapters Running Certain Firmware To Prevent A Network Adapter Replacement.

With the following HPE QLogic NX2 1/10/20 GbE Multifunction Drivers for VMware vSphere 5.5, 6.0, and 6.5 that can cause certain supported cards to become inoperable and unrecoverable:

  • net-bnx2x_2.713.30.v55.7-1OEM.550.0.0.1331820
  • net-bnx2x_2.713.30.v60.7-1OEM.600.0.0.2494585

IMPORTANT NOTE: This HPE Custom Image does not support any of the networking cards mentioned in the Details section below.

A replacement driver and new HPE Custom Images are expected to be published soon.

DETAILS

Any of the following network adapters with the firmware versions contained in the table below (or earlier) are not supported by the October HPE Custom Image:

NIC
Boot Code Version
PXE Version
UEFI Version
iSCSI Version
NCSI Version
FCoE Version
CCM Version
L2 Version
HP Flex-10 10Gb 2-port 530FLB Adapter
HP Ethernet 10Gb 2-port 530FLR-SFP+ Adapter
HP Flex-10 10Gb 2-port 530M Adapter
HP Ethernet 10Gb 2-port 530SFP+ Adapter
HP Ethernet 10Gb 2-port 530T Adapter
7.13.23
7.13.2
7.13.16
n/a
n/a
n/a
7.13.3
7.10.31
HP Ethernet 10Gb 2-port 533FLR-T Adapter
HP FlexFabric 10Gb 2-port 534FLB Adapter
HP FlexFabric 10Gb 2-port 534FLR-SFP+ Adapter
HP FlexFabric 10Gb 2-port 534M Adapter
HP StoreFabric CN1100R Dual Port Converged Network Adapter
HP FlexFabric 20Gb 2-port 630FLB Adapter
HP FlexFabric 20Gb 2-port 630M Adapter
HP FlexFabric 10Gb 2-port 536FLB Adapter
HPE StoreFabric CN1100R-T Converged Network Adapter
7.13.23
7.13.2
7.13.16
7.13.1
n/a
7.13.3
7.13.3
7.10.31

UPDATE

Upgrade Requirement: Critical - HPE requires users update to this version immediately.

Updated HPE Custom Images that contain the updated driver net-bnx2x_2.713.30.v60.9-1OEM.600.0.0.2494585, are available for download at the following URL:

https://www.hpe.com/us/en/servers/hpe-esxi.html

Or




RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form .

NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document .


Hardware Platforms Affected: HPE ProLiant ML30 Gen9 Server, HPE StoreFabric CN1100R 10GBASE-T Dual Port Converged Network Adapter, HPE ProLiant XL270d Gen9 Server, HPE ProLiant XL260a Gen9 Server, HPE ProLiant MicroServer Gen10, HPE ProLiant DL360 Gen10 Server, HPE ProLiant BL460c Gen10 Server Blade, HPE Synergy 660 Gen10 Compute Module, HPE ProLiant DL380 Gen10 Server, HPE ProLiant DL560 Gen10 Server, HPE ProLiant XL230k Gen10 Server, HPE ProLiant XL170r Gen10 Server, HPE ProLiant XL190r Gen10 Server, HPE Apollo 2000 System, HPE ProLiant DL580 Gen10 Server, HPE ProLiant ML110 Gen10 Server, HPE ProLiant ML350 Gen10 Server, HPE Apollo 4510 System, HPE ProLiant XL450 Gen10 Server, HPE Apollo 6000 DLC System, HPE Ethernet 10Gb 2-port 530FLR-SFP+ Adapter, HPE Flex-10 10Gb 2-port 530FLB Adapter, HP Flex-10 10Gb 2-port 530M Adapter, HPE Ethernet 10Gb 2-port 530SFP+ Adapter, HPE Ethernet 10Gb 2-port 530T Adapter, HPE FlexFabric 10Gb 2-port 533FLR-T Adapter, HP FlexFabric 10Gb 2-port 534FLB Adapter, HPE FlexFabric 10Gb 2-port 534FLR-SFP+ Adapter, HPE FlexFabric 10Gb 2-port 534M Adapter, HPE StoreFabric CN1100R Dual Port Converged Network Adapter, HPE FlexFabric 20Gb 2-port 630FLB Adapter, HPE FlexFabric 20Gb 2-port 630M Adapter, HPE ProLiant XL730f Gen9 Server, HPE ProLiant DL180 Gen9 Server, HPE ProLiant DL360 Gen9 Server, HPE ProLiant BL460c Gen9 Server Blade, HPE ProLiant DL380 Gen9 Server, HPE ProLiant ML350 Gen9 Server, HPE FlexFabric 10Gb 2-port 536FLB Adapter, HPE ProLiant XL230a Gen9 Server, HPE ProLiant XL250a Gen9 Server, HPE ProLiant DL388 Gen9 Server, HPE ProLiant XL740f Gen9 Server, HPE ProLiant XL750f Gen9 Server, HPE ProLiant DL120 Gen9 Server, HPE ProLiant ML150 Gen9 Server, HPE ProLiant DL60 Gen9 Server, HPE ProLiant DL80 Gen9 Server, HPE ProLiant ML110 Gen9 Server, HPE ProLiant XL170r Gen9 Server, HPE ProLiant XL190r Gen9 Server, HPE ProLiant WS460c Gen9 Graphics Server Blade, HPE ProLiant DL580 Gen9 Server, HPE ProLiant BL660c Gen9 Server Blade, HPE ProLiant DL560 Gen9 Server, HPE Apollo 4200 Gen9 Server, HPE ProLiant XL450 Gen9 Server
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: SIK2602
©Copyright 2018 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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