HPE Remote Support Security Technical Paper

Abstract

This document describes the security aspects of both the HPE Insight Remote Support and Remote Support for HPE OneView solutions and their components. It describes the security features and capabilities of these solutions.
Published: January 2024
Edition: 7.14.1

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

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Acknowledgments

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Redfish® is a registered trademark of DMTF in the United States and/or other countries.

VMware®, VMware NSX®, VMware VCenter®, and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. and its subsidiaries in the United States and other jurisdictions.

Revision history

Publication date Edition Summary of changes

Jan 2024

7.14.1

Revisions for HPE Insight Remote Support 7.14 and HPE OneView Remote Support 8.7, which included added support for registering a remote support client with an HPE Support Center group. Also updated information on TLS, and restructured the document.

Oct 2018 7.12.1 Initial version.