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CUSTOMER NOTICE: HPE 3PAR Operating System 3.1.3, Service Processor 4.2 and Inform Management Console 4.7 End of Life Announcement

SUPPORT COMMUNICATION -

Document ID: c05059466

Version: 1

CUSTOMER NOTICE: HPE 3PAR Operating System 3.1.3, Service Processor 4.2 and Inform Management Console 4.7 End of Life Announcement

Release Date: 2016-03-23

Last Updated: 2016-03-23


DESCRIPTION

With this announcement, HPE 3PAR Operating System (OS) versions 3.1.3 GA through Maintenance Update 3 have entered into the Software End-of-Life (EOL) period. Additionally, the HPE 3PAR Service Processor (SP) versions 4.2 GA and Inform Management Console (IMC) version 4.7 have also entered into their Software EOL period.

DETAILS

With this announcement, the following OS versions are currently in an active state and available as an upgrade option:

Active State HPE 3PAR OS and SP versions
Available since
Available as upgrade option on
3PAR OS 3.2.1
SP 4.3
September 2014
HPE 3PAR StoreServ 10000 Storage
HPE 3PAR StoreServ 7000/c Storage
HPE 3PAR StoreServ 7450/c Storage
3PAR OS 3.2.2
SP 4.4
August 2015
HPE 3PAR StoreServ 10000 Storage
HPE 3PAR StoreServ 7000/c Storage
HPE 3PAR StoreServ 7450/c Storage
StoreServ Management Console 2.3
March 2016
All platforms

Hewlett Packard Enterprise (HPE) recommends upgrading to the latest maintenance update of active versions of HPE 3PAR OS for the best customer experience.

StoreServ Management Console (SSMC) is the go forward product for managing the StoreServ array. With the release of SSMC 2.3, all management functions are supported. There will be no further improvements or upgrades to IMC.

Benefits of upgrading to an Active HPE 3PAR OS version is it enhances the product quality, resiliency and expands its feature sets with every major OS release. A high-level summary of enhancements enabled with HPE 3PAR OS 3.2.1 and 3.2.2 is provided below. More details can be found in the release notes, available at http://www.hpe.com/support/manuals .

HPE 3PAR OS
Feature
OS 3.2.2 and Maintenance Updates
Support for the new HPE 3PAR StoreServ 8000 Storage Systems
Support for the new HPE 3PAR StoreServ 20000 Storage Systems
Support for new 3.84 TB CMLC SSD
HPE 3PAR StoreServ Management Console 2.2
Improved Scalability
Persistent Checksum on HPE 3PAR StoreServ 20000
Remote Copy Asynchronous Streaming
Peer Persistence for RHEL
HPE StoreOnce Recovery Manager Central
iSCSI enhancements
Smart SAN support
OS 3.2.1 and Maintenance Updates
Adaptive Flash Cache software
Express Writes software
Support for new 1.92 TB and 480 GB cMLC SSD
Peer Persistence enhancements
Supports FIPS 140.2 compliance with new external secure key managers
Support for 920 GB FIPS Encrypted MLC SSD

Milestone Summary

The following table summarizes the various milestones during the EOL period for HPE 3PAR OS version 3.1.3 and HPE 3PAR SP version 4.2 (including all maintenance updates).

Milestone
Milestone date definition
Date
Replacement OS/SP Available
A replacement 3PAR Operating System/Service Processor is generally available
3.2.1/4.3: Sept, 2014
3.2.2/4.4: Aug, 2015
End of Life Announcement
Software end of maintenance life is announced
With this announcement
End of Maintenance Updates
Last date that maintenance updates will be made available on HPE 3PAR OS 3.1.3 and SP 4.2
29 July 2016
Last date for interoperability with new revisions of major host operating systems, upgrades and patch support
Interoperability for new revisions of major/minor host operating systems will stop after this date. Interoperability matrices for HPE 3PAR OS 3.1.3 and 3PAR SP 4.2 will be frozen at their respective most current states.
29 July 2016
Last date for SAN Interoperability
Cut-off date for new host bus adapters and new switch support
29 July 2016
End of Service/Support Life
End of Service/Support life for HPE 3PAR OS 3.1.3 and SP 4.2 running on StoreServ 10000 and StoreServ 7000 (includes 7450) storage systems.
HPE will provide commercially reasonable practices on a per support contract basis after EOSL of 31 July 2017. A customer’s support contract will dictate whether support ceases prior to EOSL.
31 July 2017
Note that this End of Life announcement does not over-ride any existing support contract that you may have with HPE to receive software support.

With this Software EOL announcement

  • No new interoperability testing including no new drive qualification will be performed on HPE 3PAR OS versions 3.1.3 GA through 3.1.3 MU3 after 29 July 2016.

  • No new interoperability testing will be performed on 3PAR SP version 4.2 GA after 29 July 2016.

  • Development of maintenance updates to 3PAR OS version 3.1.3 will stop on 29 July 2016.

  • Development of maintenance updates to 3PAR SP version 4.2 will stop on 29 July 2016.

  • End of Service/Support Life for online upgrades for 3PAR OS versions 3.1.3 GA through 3.1.3 MU3 is 29 July 2017.

Only offline software upgrade of 3PAR OS will be available after this date. HPE recommends upgrading to an active 3PAR OS version.

  • HPE 3PAR OS versions that are currently available and have not entered the EOL period are deemed as active versions. When a 3PAR OS version enters its EOL period, it is no longer in an active state and is deemed as being in an EOL state. After End-of-Service/Support Life date, it is deemed to be in an inactive state.

  • This End-of-Life announcement does not over-ride any existing support contract that you may have with HPE to receive software support.

How to Arrange for an HPE 3PAR OS Software Upgrade

To arrange for Hewlett Packard Enterprise to perform the upgrade for you, contact the HPE global deployment center by emailing to 3par-sps@hpe.com, and include the HPE 3PAR StoreServ Storage system serial number in the subject line. The email service is available 24 hours a day, 7 days a week. If you have a service contract with an HPE authorized service provider, contact them to schedule an HPE 3PAR OS software upgrade.

To download the software for the HP 3PAR StoreServ Management Console:

https://h20392.www2.hpe.com/portal/swdepot/displayProductInfo.do?productNumber=SSMC_CONSOLE

Review the README file for information regarding supported platforms and system requirements, which is part of the install image and resides on the DVD if it is purchased.

The full compatibility matrix can be found on the SPOCK page:

  1. Go to http://www.hpe.com/storage/spock .

    You need an HP Passport account to access this website.
  2. Click Array SW: 3PAR on the left sidebar, and then locate the HPE 3PAR StoreServ Management Console matrix.

If you have any questions about your current support agreements or this end-of-life announcement, contact your local HPE sales representative.

Proactive Updates

Receive support alerts (such as Customer Advisories), driver updates, software, firmware, and customer replaceable components, in your e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice Driver, Patch, Security, and Support alerts at the following URL: http://www.hp.com/go/myadvisory


Hardware Platforms Affected: HPE 3PAR StoreServ 10000 Storage, HPE 3PAR StoreServ 7000 Storage, HPE 3PAR StoreServ 7450 Storage
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA05059466
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Document title: CUSTOMER NOTICE: HPE 3PAR Operating System 3.1.3, Service Processor 4.2 and Inform Management Console 4.7 End of Life Announcement
Document ID: emr_na-c05059466-2
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