Print | Rate this content

CUSTOMER NOTICE: HP 3PAR External System Reporter Software - End of Life Announcement

SUPPORT COMMUNICATION -

Document ID: c04762429

Version: 1

CUSTOMER NOTICE: HP 3PAR External System Reporter Software - End of Life Announcement

Release Date: 2015-08-05

Last Updated: 2015-08-05


DESCRIPTION

This notice announces the End Of Life (EOL) of the software package that enables installation of the HP 3PAR System Reporter Software on a Microsoft Windows or Linux server, which uses an external database (Sqlite/MySQL/MSSQL/Oracle) to collect performance and capacity information. This software package is also known as the External System Reporter (ESR).

This EOL does not impact the HP 3PAR System Reporter license to use (LTU) that will still be necessary if you want to use Command Line or HP 3PAR StoreServ Management Console (SSMC) to create performance and capacity reports against an array.

DETAILS

As of 1 May 2015, External System Reporter has entered into the Software End-Of-Life phase. The HP 3PAR StoreServ Management Console that includes System Reporter functionality built in is the replacement software for customers who want to purchase an HP 3PAR System Reporter license.

The following versions of External System Reporter are supported with the HP 3PAR Operating System in the table below:

External System Reporter
HP 3PAR OS - Supported
3.1 MU2
3.1.2, 3.1.3
3.1 MU3
3.1.2, 3.1.3, 3.2.1

The Support Life of External System Reporter will continue until the End of Support Life of the specific HP 3PAR OS that it has been qualified with. For example, External System Reporter 3.1 MU2 with 3PAR OS 3.1.2 will remain supported until the End of Service/Support Life of HP 3PAR OS 3.1.2 (which is 30 June 2016).

Advantages of using System Reporter with SSMC

General Overview

SSMC is the new next generation converged managed platform for HP 3PAR StoreServ with a modern look and consistent feel. It is designed to use the latest Application Program Interface (API) and User Interface (UI) technologies. HP 3PAR SSMC centralizes all HP 3PAR StoreServ management under a single pane of glass and offers converged management and reporting for both file and block. Accessible through a web-based UI, you can run your operations as HP 3PAR SSMC tasks with an improved user experience and better responsiveness. All of the information you need from HP 3PAR StoreServ is available at a glance with customizable reporting capabilities, eliminating the need for add-on software tools or diagnostics and troubleshooting that requires professional services.

Benefits

HP 3PAR StoreServ Management Console 2.1 relies on the data collected by System Reporter-On-Node and provides significant advantages over External System Reporter. Some of these are listed below:

  • No setup necessary (I&S continues to be optional)

  • No external server and database management

  • Full integration with SSMC and 3PAR OS

  • Performance alerts

  • Report schedules

  • Integration focused on Ease of Use

  • More advanced reporting functionality (QoS,Replication)

  • Updated Excel Client

External System Reporter versus. HP 3PAR StoreServ Management Console 2.1

HP 3PAR System Reporter 3.1 MU3 with 3PAR OS 3.2.1
HP 3PAR StoreServ Management Console 2.1 with 3PAR OS 3.2.1
Performance Alerts
User defined alerts are configurable, and email alerting can be enabled.
Threshold Alerts – completely integrated with HP 3PAR Operating System alerts/SNMP traps. Integrated with HP 3PAR StoreServ Management Console Dashboard.
Scheduled Reports
Yes, only links are sent by email.
Yes, pdf and CSV reports saved locally or sent by email.
Sampling and Data Retention
Ability to control sampling interval and data retention.
Dependent on System Reporter-On-Node.
Excel Client
Yes, outdated Excel 2007.
Yes, fully integrated as a plugin in Excel 2013.
Reporting
Allows aggregation and comparison between systems.
Highly configurable reporting options and charting.
  • Highly configurable reporting options and charting

  • More reports than available than ESR

  • Vvset/Hostset support

  • Better drill-down capabilities

  • Top/Bottom reports

  • No aggregation and comparison between systems

Export/ Import DB
Yes, with the sysbck utility.
Not needed.
Save/ Export Reports
Yes.
Yes, with schedules.

Milestone Summary for End-of-Life Announcement

The following table summarizes the various milestones during the End-Of-Life period for HP 3PAR System Reporter:

Milestone
Milestone Date Definition
Date
End-of-Life Announcement
HP 3PAR System Reporter software end of life is announced.
30 April 2015
Replacement Software Title availability
The replacement software title, HP 3PAR StoreServ Management Console 2.1, is generally available.
30 April 2015
Interoperability with new revisions of major host operating systems, upgrades, and patch support
The last date of interoperability with new revisions of major host operating Systems, upgrades, and patch support.
30 April 2015
Interoperability for new revisions of major/minor host operating systems
Interoperability for new revisions of major/minor host operating systems will stop after this date. Interoperability matrices for HP 3PAR System Reporter will be frozen at their respective then most current states.
30 April 2015
Discontinuance
Orders will be accepted and fulfilled until end of Discontinuance period.
30 September 2015
Obsolescence
Product SKUs are no longer orderable.
30 November 2015

End of Service/Support Life for HP 3PAR System Reporter

The Support Life of External System Reporter (ESR) will continue until the End of Support Life of the specific HP 3PAR OS that it has been qualified with.

End of Life Period

Software End of Life begins with the End of Life Announcement and ends with the End of Service/Support Life date.

  • ESR 3.1 MU2 + 3PAR OS 3.1.2: April 30, 2015 ◊ June 30, 2016

  • ESR 3.1 MU3 + 3PAR OS 3.1.2: April 30, 2015 ◊ June 30, 2016

  • ESR 3.1 MU2 + 3PAR OS 3.1.3: April 30, 2015 ◊ EOSL of OS 3.1.3 (not published yet)

  • ESR 3.1 MU3 + 3PAR OS 3.1.3: April 30, 2015 ◊ EOSL of OS 3.1.3 (not published yet)

  • ESR 3.1 MU3 + 3PAR OS 3.2.1: April 30, 2015 ◊ EOSL of OS 3.2.1 (not published yet)

FAQ

Where can I download SSMC?

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=SSMC_CONSOLE

Where can I get more information on SSMC and System Reporter?

How much historical data can SSMC keep?

SSMC does not store any data, all the capacity and performance historical data is stored on every HP 3PAR StoreServ and is kept for years. More details can be found in the HP 3PAR System Reporter White Paper.

How do I migrate data from the External System Reporter to SSMC?

System Reporter data migration is not necessary as the SR-On-Node data would have been collecting data even if you were using ESR. You must re-create reports, schedules and alerts in SSMC. A best practice document is being created and will be shared when ready. SSMC provides a list of pre-configured report templates. Report templates are available for various components with pre-defined object filters, chart options, time interval and sampling resolution. Every report can be associated with a schedule and customers may configure to receive scheduled reports by email.

What if a Threshold alert rule is created in On Node System Reporter?

If a threshold alert rule is already created in On Node System Reporter, then SSMC 2.1 will support those alert rules. You can view the alerts that have met the threshold rule, and you can enable or disable an alert rule.

What if a Threshold alert rule is created in External System Reporter?

There is no migration path for the alert rules created in External System Reporter to On Node System Reporter. However, SSMC 2.1 provides a list of pre-configured threshold alert templates for each of the components with default threshold values and filters. You can leverage the list of available templates to create new threshold alert rules.

If you have any questions about your current support agreements or this end of life announcement, contact your local HP sales representative.

One or more of the links above will take you outside the Hewlett-Packard web site. HP does not control and is not responsible for information outside of the HP web site.

Proactive Updates

Receive support alerts (such as Customer Advisories), driver updates, software, firmware, and customer replaceable components, in your e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice Driver, Patch, Security, and Support alerts at the following URL: http://www.hp.com/go/myadvisory


Hardware Platforms Affected: HPE 3PAR T-Class Storage Systems, HPE 3PAR System Reporter Software, HPE 3PAR F-Class Storage Systems, HPE 3PAR E-Class Storage Systems, HPE 3PAR S-Class Storage Systems, HPE 3PAR StoreServ 10000 Storage, HPE 3PAR StoreServ 7000 Storage, HPE 3PAR StoreServ 7450 Storage
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA04762429
©Copyright 2018 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

Provide feedback

Please rate the information on this page to help us improve our content. Thank you!
Document title: CUSTOMER NOTICE: HP 3PAR External System Reporter Software - End of Life Announcement
Document ID: emr_na-c04762429-2
How helpful was this document?
How can we improve this document?
Note: Only English language comments can be accepted at this time.
Please wait while we process your request.