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CUSTOMER ADVISORY: HP Data Protector - Objects with status Completed/Errors are excluded during copy

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c04266486

Version: 1

CUSTOMER ADVISORY: HP Data Protector - Objects with status Completed/Errors are excluded during copy
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2014-04-25

Last Updated: 2014-07-17


DESCRIPTION

Copy session copies only objects that are completed with no errors and skips the rest without warning, and with recycling and overwriting the original objects, the customer is likely to lose data.

SCOPE

This advisory provides information about silent data loss during object copy.

Affected Versions:

Data Protector v8.0 and v8.01

Data Protector v8.1x

RESOLUTION

To ensure complete object copies, request SSPUX800_006, SSPNT800_007 and SSPLNX800_007 for Data Protector 8.0 or Data Protector 8.12_202 CS patch for Data Protector 8.12, from support and follow the instructions.


Hardware Platforms Affected: Not Applicable
Components Affected: Not Applicable
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Third Party Products Affected: Not Applicable
Support Communication Cross Reference ID: IA04266486
©Copyright 2018 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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Document title: CUSTOMER ADVISORY: HP Data Protector - Objects with status Completed/Errors are excluded during copy
Document ID: emr_na-c04266486-3
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