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CUSTOMER ADVISORY: DP 8.01, MOM, HP-UX 11.31 , after installing DP 8.01, lost catalog info on Member cells.

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c04234846

Version: 1

CUSTOMER ADVISORY: DP 8.01, MOM, HP-UX 11.31 , after installing DP 8.01, lost catalog info on Member cells.
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2014-04-10

Last Updated: 2014-04-10


DESCRIPTION

During install of 8.01 patch on MoM environment Data Protector wipes out the Centralized Media Management Database.

SCOPE

This advisory provides information about how to patch product to Data Protector 8.01 without losing any data in its internal database.

Affected Versions:

Data Protector v8.01

RESOLUTION

To ensure that Data Protector doesn’t wipeout IDB following steps are necessary to perform.
  1. Request SSPNT800_008, SSPLNX800_008, SSPUX800_007

  2. Before installing patch 8.01 perform omnidbutil –writedb <TempPath>

  3. Install 8.01 patch

  4. Perform omnidbutil –readdb <TempPath>

  5. Run script which is provided in SSP with omnidbutil –run_script <script_name> -detail

The problem will be fixed in the next major/minor release of Data Protector after DP-8.10.


Hardware Platforms Affected: Not Applicable
Components Affected: Not Applicable
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Third Party Products Affected: Not Applicable
Support Communication Cross Reference ID: IA04234846
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Document title: CUSTOMER ADVISORY: DP 8.01, MOM, HP-UX 11.31 , after installing DP 8.01, lost catalog info on Member cells.
Document ID: emr_na-c04234846-1
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