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CUSTOMER ADVISORY: Several data corruptions are seen in PostgreSQL after upgrade to Data Protector 8.0


Document ID: c04096189

Version: 1

CUSTOMER ADVISORY: Several data corruptions are seen in PostgreSQL after upgrade to Data Protector 8.0
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2014-01-23

Last Updated: 2014-01-24


For restoring corrupted values in relational database, please apply following SSPs for different platforms:

Known issues covered by this SSP patch:

  1. Deleting orphaned media positions.

  2. Fix for large object size, restoring original size information by removing sign extended values in IDB.

  3. Media blocks used should be set to 0, if the value being imported is negative, similar to media export / media import use case, after which blocks used is set to 0, no matter what was the old value.

  4. Restoring size information for corrupted media by recalculating free and used blocks.

  5. IDB script updates restore_graph_id values from related point InTime values.


This advisory documents provides the details about various data corruptions and what SSP patch to apply for restoring corrupted values in internal database.

Affected Versions:

Data Protector 8.0


Apply following SSP on cell manager for your platform:

  • SSPNT800_003

  • SSPLNX800_003

  • SSPUX800_002

See readme document for exact steps how to execute SQL script.

Hardware Platforms Affected: Not Applicable
Components Affected: Not Applicable
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Third Party Products Affected: Not Applicable
Support Communication Cross Reference ID: IA04096189
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Document title: CUSTOMER ADVISORY: Several data corruptions are seen in PostgreSQL after upgrade to Data Protector 8.0
Document ID: emr_na-c04096189-1
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