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HP ProLiant ML350p Gen8 Server series - Software and Configuration Utilities


The HP iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The HP iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes HP iLO independent of the host server and its operating system.

HP iLO enables and manages the Active Health System and also features Agentless Management. All key internal subsystems are monitored by HP iLO. SNMP alerts are sent directly by HP iLO regardless of the host operating system or even if no host operating system is installed.

Using HP iLO, the user can do the following:

  • Access a high-performance and secure Remote Console to the server from anywhere in the world.

  • Use the shared HP iLO Remote Console to collaborate with up to six server administrators.

  • Remotely mount high-performance Virtual Media devices to the server.

  • Securely and remotely control the power state of the managed server.

  • Have true Agentless Management with SNMP alerts from HP iLO regardless of the state of the host server.

  • Access Active Health System troubleshooting features through the HP iLO interface.

HP Active Health System:

HP Active Health System provides the following features:

  • Combined diagnostics tools/scanners

  • Always on, continuous monitoring for increased stability and shorter downtimes

  • Rich configuration history

  • Health and service alerts

  • Easy export and upload to Service and Support

The HP Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur.

The Active Health System collects the following types of data:

  • Server model

  • Serial number

  • Processor model and speed

  • Storage capacity and speed

  • Memory capacity and speed

  • Firmware/BIOS

HP Active Health System does not collect information about Active Health System users operations, finances, customers, employees, partners, or data center, such as IP addresses, host names, user names, and passwords. HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system.

The data that is collected is managed according to the HP Data Privacy policy.

The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

The Agentless Management Service is available in the SPP, which is a disk image (.iso) that the user can download from the HP website. Click here to access the HP Service Pack for ProLiant Download website .

The Active Health System log can be downloaded manually from HP iLO or HP Intelligent Provisioning and sent to HP.

Integrated Management Log (IML):

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.

The user can view recorded events in the IML in several ways, including the following:

  • From within HP SIM

  • From within operating system-specific IML viewers

    • For Windows: IML Viewer

    • For Linux: IML Viewer Application

  • From within the HP iLO user interface

  • From within HP Insight Diagnostics


Intelligent Provisioning

Several packaging changes have taken place with HP ProLiant Gen8 servers: SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers. Instead, the deployment capability is embedded in the server as part of HP iLO Management Engine’s Intelligent Provisioning.

Intelligent Provisioning is an essential single-server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server configurations.

  • Intelligent Provisioning assists with the OS installation process by preparing the system for installing "off-the-shelf" versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP. SPP is the installation package for operating system-specific bundles of HP ProLiant optimized drivers, utilities, management agents, and system firmware.

  • Intelligent Provisioning provides maintenance-related tasks through Perform Maintenance features.

  • Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux, and VMware.

Click here for more information on Intelligent Provisioning software .

Click here for more information on Intelligent Provisioning drivers, firmware, and SPP .

HP Insight Diagnostics:

HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions. HP Insight Diagnostics provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning.

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft Windows and Linux versions, the utility helps to ensure proper system operation.

Click here for more information or to download the utility .

HP Insight Diagnostics Online Edition is also available in the SPP.

HP Insight Diagnostics survey functionality:

HP Insight Diagnostics provides survey functionality that gathers critical hardware and software information on ProLiant servers.

This functionality supports operating systems that are supported by the server. Click here for operating systems supported by the server .

If a significant change occurs between data-gathering intervals, the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration.

Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation, or it can be installed through the SPP.

Erase utility:

CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility.

The Erase utility enables the user to erase system CMOS, NVRAM, and hard drives. Run the Erase utility if the user must erase the system for the following reasons:

  • User wants to install a new operating system on a server with an existing operating system.

  • User encounters an error when completing the steps of a factory-installed operating system installation.

To access the Erase utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase.

Run the Erase utility to:

  • Reset all settings: Erases all drives, NVRAM, and RBSU

  • Reset all disks: Erases all drives

  • Reset RBSU: Erases current RBSU settings

After selecting the appropriate option, click Erase System. Click Exit to reboot the server after the erase task is completed. Click Cancel Erase to exit the utility without erasing.


Scripting Toolkit

The Scripting Toolkit is a server deployment product that enables users to build an unattended automated installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.

Click here for more information on, and to download the Scripting Toolkit .


HP Service Pack for ProLiant (SPP)

SPP is a release set that contains a comprehensive collection of firmware and system software components, all tested together as a single solution stack for HP ProLiant servers, their options, BladeSystem enclosures, and limited HP external storage.

SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode.

Click here for more information on, and to download SPP .


HP Smart Update Manager (HP SUM)

The HP SUM provides intelligent and flexible firmware and software deployment. This technology assists in reducing the complexity of provisioning and updating HP ProLiant Servers, options, and Blades within the data center. HP SUM is used to deploy firmware and software in SPP.

HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options. This tool has the following features:

  • Enables GUI and a command-line, scriptable interface

  • Provides scriptable, command-line deployment

  • Requires no agent for remote installations

  • Enables dependency checking, which ensures appropriate install order and dependency checking between components

  • Deploys software and firmware on Windows and Linux operating systems

  • Performs local or remote (one-to-many) online deployment

  • Deploys firmware and software together

  • Supports offline and online deployment

  • Deploys necessary component updates only

  • Downloads the latest components from Web

  • Enables direct update of BMC firmware (HP iLO)

Click here for more information about HP SUM and to access the HP Smart Update Manager User Guide .


HP ROM-Based Setup Utility (RBSU)

RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following:

  • Configuring system devices and installed options

  • Enabling and disabling system features

  • Displaying system information

  • Selecting the primary boot controller

  • Configuring memory options

  • Language selection

Click here for more information on RBSU .

For more information on RBSU, the user can also refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD.


Using RBSU

To use RBSU, use the following keys:

  • To access RBSU, press the F9 key during power-up when prompted.

  • To navigate the menu system, use the arrow keys.

  • To make selections, press the Enter key.

  • To access Help for a highlighted configuration option, press the F1 key.

    NOTE: RBSU automatically saves settings when user presses the Enter key. The utility does not prompt the user for confirmation of settings before the user exits the utility. To change a selected setting, the user must select a different setting and press the Enter key.

Default configuration settings are applied to the server at one of the following times:

  • Upon the first system power-up

  • After defaults have been restored

Default configuration settings are sufficient for proper typical server operation, but configuration settings can be modified using RBSU. The system will prompt the user to access the RBSU with each power-up.


Auto-configuration process

The auto-configuration process automatically runs when the user boots the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.

NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. The user must run ORCA to configure the array settings.

To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted.

Click here for more information on RBSU .

For more information on RBSU, the user can also refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD.


Boot options

Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, the user can do the following:

  • Access RBSU by pressing the F9 key.

  • Access Intelligent Provisioning Maintenance Menu by pressing the F10 key.

  • Access the boot menu by pressing the F11 key.

  • Force a PXE Network boot by pressing the F12 key.


Configuring AMP modes

Not all ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes:

  • Advanced ECC Mode: Provides memory protection beyond Standard ECC. All single-bit failures and some multi-bit failures can be corrected without resulting in system downtime.

  • Online Spare Mode: Provides protection against failing or degraded DIMMs. Certain memory is set aside as spare, and automatic failover to spare memory occurs when the system detects a degraded DIMM. DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically, resulting in less system downtime.


Re-entering the server serial number and product ID

After replacing the system board, the user must re-enter the server serial number and the product ID.

  1. During the server startup sequence, press the F9 key to access ROM-Based Setup Utility (RBSU).

  2. Select the Advanced Options menu.

  3. Select Service Options.

  4. Select Serial Number. The following warnings appear:

    WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis. Warning: The serial number should ONLY be modified by qualified personnel. This value should always match the serial number located on the chassis.

  5. Press the Enter key to clear the warning.

  6. Enter the serial number and press the Enter key.

  7. Select Product ID. The following warning appears:

    Warning: The Product ID should ONLY be modified by qualified personnel. This value should always match the Product ID on the chassis.

  8. Enter the product ID and press the Enter key.

  9. Press the Esc key to close the menu.

  10. Press the Esc key to exit RBSU.

  11. Press the F10 key to confirm exiting RBSU. The server automatically reboots.


Array Configuration Utility (ACU)

ACU is a browser-based utility with the following features:

  • Runs as a local application or remote service accessed through the HP System Management Homepage

  • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration

  • Suggests the optimum configuration for an unconfigured system

  • For supported controllers, provides access to licensed features, including:

    • Moving and deleting individual logical volumes

    • Advanced Capacity Expansion (SATA to SAS and SAS to SATA)

    • Offline Split Mirror

    • RAID 6 and RAID 60

    • RAID 1 (ADM) and RAID 10 (ADM)

    • HP Drive Erase

    • Video-On-Demand Advanced Controller Settings

  • Provides different operating modes, enabling faster configuration or greater control over the configuration options

  • Remains available any time that the server is on

  • Displays on-screen tips for individual steps of a configuration procedure

  • Provides context-sensitive searchable help content

  • Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab

ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods:

  • If an optional controller is not installed, press F10 during boot.

  • If an optional controller is installed, when the system recognizes the controller during POST, press F5.


Option ROM Configuration for Arrays (ORCA)

Before installing an operating system, user can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.

The utility also provides support for the following functions:

  • Reconfiguring one or more logical drives

  • Viewing the current logical drive configuration

  • Deleting a logical drive configuration

  • Setting the controller to be the boot controller

  • Selecting the boot volume

If the user does not use this utility, ORCA will default to the standard configuration.


ROMPaq utility

The ROMPaq utility enables user to upgrade the system firmware (BIOS). To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system. In addition to ROMPaq, Online Flash Components for Windows and Linux operating systems are available for updating the system firmware.

The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

For more information, see the Download Drivers and Software page for the server. To access the server-specific page, enter the following web address into the browser:<servername>

For example:


Automatic Server Recovery (ASR)

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server.

ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies users by sending a message to a designated pager number that ASR has restarted the system. User can disable ASR from the System Management Homepage or through RBSU.


USB support

HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

Legacy USB support provides USB functionality in environments where USB support is not available normally.

Specifically, HP provides legacy USB functionality for the following:

  • POST

  • RBSU

  • Diagnostics

  • DOS

  • Operating environments which do not provide native USB support


Redundant ROM support

The server enables the user to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

NOTE: The server ships with the same version programmed on each side of the ROM.

Safety and security benefits:

When the user flashes the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling the user to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if the user experiences a power failure while flashing the ROM.


Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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Document title: HP ProLiant ML350p Gen8 Server series - Software and Configuration Utilities
Document ID: emr_na-c03263141-2
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