Unsupported DIMM Configuration Detected

Error Class : 0x0032 | Error Code: 0x0348

Symptom

Unsupported DIMM Configuration Detected - Processor %1 DIMM %2. Registered DIMMs are only supported when an NVMDIMM is present in the system. (Major Code:%3, Minor Code:%4)

Cause

An NVDIMM is not installed, so the registered DIMMs are not supported.

Action

Remove the unsupported DIMM.

Support and Other Resources

CAUTION: Failure to properly handle DIMMs can cause damage to DIMM components and the system board connector. Go to the Population rules for HPE DDR4 memory with HPE ProLiant and Synergy Gen10 servers (http://www.hpe.com/docs/memory-population-rules ) for DIMM population rules and guidelines.

For more information on supported DIMMs for HPE Apollo and HPE ProLiant products, see the HPE Enterprise Information Library.

Go to the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/enterprise/docs) for additional product information located in our user manuals:

• User Guide
• Maintenance and Service Guide
• Troubleshooting Guide

For HPE customer self-repair videos:

• Customer Self Repair (http://www.hpe.com/support/selfrepair)
• Customer Self Repair Services Media Library (https://thesml.itcs.hpecorp.net/default.aspx)

For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website (http://www.hpe.com/assistance).