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Mismatched power supply

Error Class : 0x000b | Error Code: 0x0015

Symptom

The power supply is not functioning.


Cause

Redundant power supplies are configured, but the power supplies are not compatible.


Action

If running a redundant configuration, be sure that all of the power supplies in the system have the same spare part number and are supported by the server.

  • For a list of supported power supplies, see the server documentation.
  • You can disable these messages by turning off the Mismatch Power Supply Reporting in the system BIOS settings.

Support and Other Resources

For additional product information located in our user manuals, go to the Hewlett Packard Enterprise Library at http://www.hpe.com/info/enterprise/docs:

  • User Guide
  • Maintenance and Service Guide
  • Troubleshooting
  • Release Notes

For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website at http://www.hpe.com/assistance.


Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.
Hewlett Packard Enterprise believes in being unconditionally inclusive. Efforts to replace noninclusive terms in our active products are ongoing.
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