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NVDIMM backup power has been lost and a future backup is not possible.

Error Class : 0x000a | Error Code: 0x0343

Symptom

Data from the last successful backup is intact, but data modified after the last successful backup is lost if power cannot be restored.


Cause

The backup battery is used to provide power to the NVDIMM-N modules in case of system power loss. Data in the NVDIMM-N volatile memory must be backed up to the non-volatile flash storage prior to removing power to the NVDIMM-N. If the backup battery goes bad or becomes disconnected, the backup is not performed, and any modified data since the last backup is lost.


Action

Ensure backup power is available. To preserve data, backup NVDIMM contents to other media .


Support and Other Resources

For additional product information located in our user manuals, go to the Hewlett Packard Enterprise Library at http://www.hpe.com/info/enterprise/docs:

  • User Guide
  • Maintenance and Service Guide
  • Troubleshooting
  • Release Notes

For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website at http://www.hpe.com/assistance

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