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Integrated Management Log Messages for HPE ProLiant Gen10, Gen10 Plus

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    • class0x000acode0x0338-gen10

    iLO RESTful API Error

    Error Class : 0x000a | Error Code: 0x0338

    Symptom

    A POST message displays: RESTful API Error - Unable to communicate with iLO FW. BIOS configuration resources may not be up-to-date.


    Cause

    The iLO RESTful API returned an HTTP Error Status other than 200-OK or 201-Created for a BIOS POST request to register or refresh the BIOS REST provider.


    Action

    Restore the default manufacturing settings in RBSU:

    1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > System Default Options > Restore Default Manufacturing Settings, and then press Enter.
    2. Select Yes, restore the default settings.
    3. Reboot the server.

    Support and Other Resources

    For more information on restoring the default manufacturing settings, see the UEFI system utilities user guide for your product in the Hewlett Packard Enterprise Library at http://www.hpe.com/info/uefi/docs.

    For additional product information located in our user manuals, go to the Hewlett Packard Enterprise Library at http://www.hpe.com/info/enterprise/docs:

    • User Guide
    • Troubleshooting

    For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website at http://www.hpe.com/assistance.


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  • Integrated Management Log Messages for HPE ProLiant Gen10, Gen10 Plus
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