Change your User ID

Note: This help is for HPE Channel Partners who need to update their profile settings.

Customers should use the new digital customer experience help for profile and settings: https://support.hpe.com/hpesc/public/docDisplay?docId=cep-help_en_us&page=profile_and_preferences.html.

You can sign in to HPE Support Center using either your email address or your User ID. You can change your email address and User ID, and any of the other fields in your HPE Passport account, at any time.

To change your User ID, complete the following steps:

  1. Sign in to the HPE Support Center.
  2. Click the profile and settings icon in the upper right, and click Profile.
  3. On the Edit My HPE Passport Profile page, scroll to the bottom and click Change User ID.
  4. Type your new User ID into the field, and type your password.
  5. Click Save changes.