Change security Q&A

Note: This help is for HPE Channel Partners who need to update their profile settings.

Customers should use the new digital customer experience help for profile and settings: https://support.hpe.com/hpesc/public/docDisplay?docId=cep-help_en_us&page=profile_and_preferences.html.

If you forget your password, you must answer security questions before you can reset your password.

To change your security questions and answers, complete the following steps:

  1. Sign in to the HPE Support Center.
  2. Click the profile and settings icon in the upper right, and click Profile.
  3. On the Edit My HPE Passport Profile page, scroll to the bottom and click Change Security Q&A.
  4. Choose your security questions from the drop-down lists, and type the answers into the fields.
  5. Click Save changes.