Support Case Manager

Note: This help is for HPE Channel Partners who use the Support Case Manager.

Customers should use the new digital case management experience located here:

In the HPE Support Center you can browse to the Support Case Manager (SCM) in the following ways:

  • Option 1: main menu > Submit or manage support cases.
  • Option 2: On the HPE Support Center home page, click Access Cases.
  • Option 3: Navigate directly at:

Within SCM you can perform the following actions: