Support cases

Support cases are associated with devices and with your HPE Support Center profile. Within My IT Environment you can view and modify cases.

In the HPE Support Center you can browse to Cases in the following ways:

  • Option 1: main menu > My IT Environment, then My IT EnvironmentCases.
  • Option 2: On the HPE Support Center homepage, click My IT Dashboard, then My IT EnvironmentCases.

Note that you can also create, view and modify cases in the Support Case Manager.