Support cases

Support cases are associated with devices and with your HPE Support Center profile. Within My IT Environment you can view and modify cases.

In the HPE Support Center you can browse to Cases in the following ways:

  • Option 1: main menu > My IT Environment, then My IT Environment > Cases.
  • Option 2: On the HPE Support Center home page, click My IT Dashboard, then My IT Environment > Cases.

Note that you can also create, view and modify cases in the Support Case Manager.