Service Credits

The Service Credits feature provides access to:

  • Service Credits purchased on HPE support agreements.

  • The HPE services exchanged for those credits.

  • Additional HPE services available for exchange of Service Credits.

  • For authorized users, the ability to purchase HPE services using a shopping cart.

To access Service Credits, you must have a proactive services support agreement associated with your HPE Passport profile.

To reach Service Credits, browse to the My IT Environment homepage, either from the main menu or the HPE Support Center homepage. On the My IT Environment page, click My IT Environment > Service Credits.

The Service Credits home page provides a summary:

Service Credits home

Click on any of the items in the sub-menu to see detailed information:

Service Credits menu

You can print the displayed results from any page.

The items in the Service Credits sub-menu are as follows: