Chat with HPE
You can find chat in the following locations:
- In the Cases widget on the homepage.
- In the main menu.
In the Product search results, if chat is available in your location. On the product page one of three possible options for chat appear:
- Chat with Support—when an agent matching your locale is available.
- Chat is currently unavailable—when an agent is available in your locale but unavailable to chat.
- No option—when an agent matching your locale is not available.
Before you chat with HPE support, have your product's serial number, Service Agreement ID (SAID), or Packaged Support ID available.