Chat with HPE

You can find chat in the following locations:

  • In the Contact Support section on the home page.
  • In the main menu.
  • In the Search results, if chat is available in your location. On the product page one of three possible options for chat appear:

    • Chat with Support—when an agent matching your locale is available.
    • Chat is currently unavailable—when an agent is available in your locale but unavailable to chat.
    • No option—when an agent matching your locale is not available.

Before you chat with HPE support, have your product's serial number, Service Agreement ID (SAID), or Packaged Support ID available.