Chat with HPE
You can find chat in the following locations:
- In the Contact Support section on the home page.
- In the main menu.
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In the Search results, if chat is available in your location. On the product page one of three possible options for chat appear:
- Chat with Support—when an agent matching your locale is available.
- Chat is currently unavailable—when an agent is available in your locale but unavailable to chat.
- No option—when an agent matching your locale is not available.
Before you chat with HPE support, have your product's serial number, Service Agreement ID (SAID), or Packaged Support ID available.